REAL-TIME SCENARIO: SET 2 FAQ's

Ecommerce Domain:

In my project, the main modules include User Management, Product Catalog, Shopping Cart, Checkout & Payment, and Order Management. In the User Management module, I validate pages like registration, login, and profile management, and make sure proper form validations, secure authentication, and accurate data updates. In the Product Catalog, I navigate through product listing, product details, and search/filter pages, verifying correct product display, sorting, filtering, and product information accuracy. In the Shopping Cart, I check adding/removing items, quantity updates, price calculations, and cart persistence across sessions. During Checkout & Payment, I validate address selection, payment gateway integration, order summary, discounts, and successful order placement. Finally, in Order Management, I ensure order history, status updates, cancellations, and returns are correctly reflected. Throughout, I validate UI consistency, navigation flow, data integrity, functional correctness, and end-to-end user experience to ensure the application is reliable and user-friendly.

Travel Domain:

In my project, the main modules include User Management, Flight Search & Booking, Payment & Checkout, Ticket Management, and Customer Support. In the User Management module, I validate registration, login, profile updates, and secure authentication. In Flight Search & Booking, I navigate through search flights, filter results by date, destination, and airline, select flights, choose seats, and validate fare calculations. In the Payment & Checkout module, I verify payment gateway integration, promo codes, billing details, and successful booking confirmation. In Ticket Management, I ensure booked tickets are visible in the user account, can be canceled, rescheduled, or refunded properly. In Customer Support, I validate queries, chat support, and contact forms. Throughout, I validate UI consistency, navigation flow, data accuracy, functional correctness, and end-to-end booking experience to ensure a smooth and reliable user experience.

Banking Domain:

In my project, the main modules include User Management, Account Management, Funds Transfer, Bill Payments, Loan Management, and Transaction History. In the User Management module, I validate registration, login, password management, and secure multi-factor authentication. In Account Management, I verify account overview, balance display, account statements, and account settings. In Funds Transfer, I validate intra-bank and inter-bank transfers, different modes of transactions, beneficiary management, and successful transaction confirmations. In Bill Payments, I ensure payments for utilities, credit cards, and subscriptions are processed accurately with proper confirmations. In Loan Management, I validate loan applications, EMI calculators, and repayment schedules. In Transaction History, I verify accurate recording of all debits, credits, and download options. Throughout, I validate security, data integrity, workflow correctness, UI consistency, and end-to-end banking experience.

Healthcare Domain:

In my project, the main modules include Patient Management, Appointment Scheduling, Medical Records, Billing & Insurance, Prescriptions & Pharmacy, and Clinical Reports. In Patient Management, I validate registration, login, profile updates, and medical history entry. In Appointment Scheduling, I verify booking, rescheduling, cancellation, doctor availability, and notifications. In Medical Records, I ensure proper recording of diagnoses, lab results, treatment history, and privacy compliance. In Billing & Insurance, I validate claims submission, payment processing, coverage details, and invoices. In Prescriptions & Pharmacy, I check prescription creation, pharmacy selection, medicine availability, and refill tracking. In Clinical Reports, I ensure lab results, imaging, and doctor notes are accurately recorded and accessible to authorized users. Throughout, I validate data accuracy, security, patient privacy, workflow correctness, UI consistency, and end-to-end clinical experience.

Telecommunication Domain:

In my project, the main modules include Billing & Invoicing, Customer Relationship Management (CRM), Order Management, Service Provisioning, and Product Catalog Management. In the Billing & Invoicing module, I validate invoice generation, payment history, tariff calculations, discount applications, and successful payment processing. In CRM, I ensure accurate customer profiles, proper logging of interactions, timely resolution of support tickets, and seamless integration with billing and service modules. In Order Management, I validate order placement, tracking of order status, order history, and synchronization with billing and provisioning systems. In Service Provisioning, I check service activation, modification, and deactivation workflows, ensuring that changes reflect correctly in billing and CRM. In Product Catalog Management, I verify correct display of products, pricing, and associated plans or bundles. Throughout the application, I validate data integrity, functional correctness, UI consistency, navigation flow, and end-to-end user experience to ensure the system is reliable, accurate, and user-friendly for customers and internal users.

In our project, we use the Cucumber BDD framework. It helps convert exact requirements into plain English using Gherkin keywords, making the tests readable by both technical and non-technical peoples. The project structure and workflows are:

The default execution starts from the pom.xml. It is used to maintain all dependencies required for the project.

And then in Test Runner Class we declare an annotation @CucumberOptions, which provides multiple configurations like features where we declare path of the feature files, glue where we declare path of the step definition classes, dryRun generates updated snippets without executing tests, monochrome prints console output in a readable format, tags to groups specific test cases, and plugin to generates different types of reports (HTML, JSON, XML, JVM report).

And then in Hooks Class we declare annotations as @Before executes before each scenario and @After executes after each scenario.

And then in Base Class we used to Maintain all reusable methods required across the project.

And we create Feature Files in src/test/resources using Gherkin keywords: Feature describes what is being tested, Scenario defines a specific test case for the feature, Given sets preconditions for the scenario, When describes key actions in the scenario, Then verifies or validates the expected outcome, And adds additional conditions or steps, Scenario Outline executes the same scenario multiple times with different test data, Examples provides parameters/data using | (pipe symbol) to separate values, Background defines steps common to all scenarios in a feature file.

And then in step Definition Class we used to write the business logics.

And in POJO Classes we maintain locators page-wise and methods.

And then we execute the tests in Test Runner. Reports are generated in formats like XML, HTML, JSON, and JVM report. In our project, JVM report is submitted as the official test result.